- Huge collection of slots
- A wide range of payment methods
- Good reputation, online since 2004
- No loyalty program
- High wagering requirements attached to welcome bonus
Pinnacle Casino Review
Pinnacle started as a sports betting site back in 1998 but a casino platform was introduced soon after, in 2004. The casino is operated by Impyrial Holdings Ltd., a subsidiary of Ragnarok Corporation N.V. The company doesn’t currently operate any other sites.
Apart from the casino games, you’ll also find the traditional sports betting platform and a few miscellaneous things like virtual sports and Esports betting.
As for the visual part, Pinnacle casino uses a clean white and orange interface with finishing touches in the shades of blue. The site uses a responsive design meaning it’s optimized for mobile devices. Navigation is done really well and loading times are small.
Pinnacle Casino Bonuses
Contrary to what you’d expect from major online casinos, this one doesn’t offer a welcome bonus that applies to the casino platform. However, a live casino welcome offer is indeed available for you to benefit from. Just deposit $50 or more and you will receive a bonus of $25 to wager with on your favorite games. But there is a catch. Both the deposit and the bonus have to be wagered 40x which isn’t that good compared to other casinos.
A loyalty program isn’t available but you can benefit from multiple other deposit bonuses such as free spins and lifelong cashback programs.
Promotions
On the site, you’ll find multiple active promotions on a daily basis. These range from free spin deals to entry for tournaments. For example, throughout June, the time this review is being written, there is an active promotion where users can redeem up to 30 free spins on selected NetEnt games every day.
Pinnacle Casino Games
At Pinnacle casino you will have access to almost 2,000 games to choose from. Most of them are, as expected video slots while the least of them can be found in the table games miscellaneous section. A live casino is offered as well. There you will find baccarat, blackjack, roulette, craps, poker, and an assortment of game shows such as Lightning Dice, Side Bet City, Crazy Time, and more! Most of these are offered by Evolution Gaming.
Slots and software
Slot fans won’t be disappointed as Pinnacle casino features an extensive library consisting of more than 1,800 games to choose from. NetEnt and Microgaming are just two of more than 50 industry-leading software developers whose games you can enjoy on the site. As expected, the variety is huge and chances are that you won’t have a problem finding at least some slots you love playing.
The slots are featured individually but you can sort them by date or alphabetically. Moreover, you can choose to only preview the slots that participate in ongoing tournaments or check out promotional material for selected games. You can also look up specific ones by using the provided search bar. Jackpot slots are featured in their own section.
As previously mentioned, the site uses a responsive design. This means that most of the games can be played using a mobile device. Just make sure the browser you’re using supports HTML-5 and JavaScript and you should be good to go!
Software List
Deposit and withdrawals
Regardless of where you live, Pinnacle casino has you covered as they accept a series of different currencies and 28 transaction methods, the most popular of which are Neteller and Skrill. However, card payments and bank transfers are both supported as well. Crediting is instant. Besides, Bitcoin, Litecoin, and Tether are also accepted.
The minimum deposit is $10 for most methods but it can be as little as $5 if you’re using cryptocurrencies. There is a $50,000 deposit limit which can be increased upon personal request. Users will need to complete an identity verification process upon requesting their first withdrawal.
Similar to deposits, the minimum withdrawal amount is once again $10 and the maximum transaction limit is $50,000. However, if a withdrawal is more than 3 times the total deposit amount a 10% fee will incur.
Most transactions are processed within a few minutes. That said, it could take up to 2 business days for some transaction requests to be processed.
The supported currencies are BRL, CAD, CNY, COP, EUR, HKD, JPY, KRW, MYR, MXN, NZD, PEN, GBP, RUB, TWD, THB, and USD.
| Payment method | Limits | Fees |
|---|---|---|
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
|
5 - 8 000.00 EUR | No |
 |
10 EUR - Unlimited | No |
|
20.00 - 200.00 EUR | No |
|
10 EUR - Unlimited | No |
 |
10 - 750.00 EUR | No |
 |
10 - 2 500.00 EUR | No |
|
10 EUR - Unlimited | No |
|
100.00 EUR - Unlimited | No |
|
10 - 37 500.00 EUR | No |
|
10 EUR - Unlimited | No |
|
10 - 19 000.00 EUR | No |
|
5 - 50 000.00 EUR | No |
|
5 - 50 000.00 EUR | No |
|
415.00 - 82 500.00 EUR | No |
 |
100.00 - 3 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
 |
10 - 1 000.00 EUR | No |
 |
10 - 5 000.00 EUR | No |
|
|
10 - 5 000.00 EUR | No |
|
50.00 - 3 000.00 EUR | No |
|
10 - 2 500.00 EUR | No |
|
25.00 - 3 000.00 EUR | No |
|
25.00 - 250.00 EUR | 3,45% |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
20 - 5 000 EUR | Up to 5 Business Days | €12 |
|
|
20 - 5 000 EUR | Up to 5 Business Days | €12 |
|
|
5 - 8 000 EUR | Instant | €12 |
|
|
10 - 10 000 EUR | Instant | €12 |
|
|
10 EUR - Unlimited | Instant | €12 |
|
|
10 EUR - Unlimited | Instant | €12 |
|
|
25 EUR - Unlimited | Instant | €12 |
|
|
15 EUR - Unlimited | Up to 10 Business Days | €20 |
|
|
10 - 37 500 EUR | Instant | €12 |
|
|
10 - 50 000 EUR | Instant | €12 |
|
|
12 - 19 000 EUR | Instant | €12 |
|
|
10 - 50 000 EUR | Instant | €12 |
|
|
10 - 50 000 EUR | Instant | €12 |
|
|
415 - 82 500 EUR | Instant | €12 |
|
|
15 - 3 500 EUR | Instant | $15 |
|
|
10 - 20 000 EUR | Instant | $15 |
Security and Licensing
Ragnarok Corporation N.V. the owner and operator of Pinnacle holds a licenses from the Curacao Gaming Control Board, the Swedish Gaming Authority, and Malta Gaming Authority for sports betting. After all, Pinnacle wouldn’t be where it is if its services weren’t legitimate. The RTP of the games isn’t publicly stated but all providers hold RNG certificates.
The RTP of all games and slots provided on the site is publicly stated. That said, Pinnacle casino holds an eCogra certificate.
| Licensed | |
|---|---|
| Curaçao eGaming License | 8048/JAZ |
| Malta Gaming Authority | MGA/B2C/290/2015 |
| Swedish Gambling Authority | 18Li12898 |
Customer Support
Visiting the help center page you’ll get access to an extensive FAQ section that should be more than enough to help resolve most common user problems. If, however, there still is a need for extra assistance you can contact customer support via the 24/7 email service, live chat or via contact form.
Apart from the classic responsible gambling measures (i.e. links to underage/compulsive gambling helplines) players have the option to take a self-assessment test. After doing so they can choose to apply risk and loss limits to their account, self-exclude from using the casino’s services or even deactivate their account.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Czech, Finnish, German, Norwegian, Polish, Russian | No | [email protected] | Yes |
| Chinese | No | [email protected] | Yes |
| Korean | No | [email protected] | Yes |
| Portuguese | No | [email protected] | Yes |
| Spanish | No | [email protected] | Yes |
| French | No | [email protected] | Yes |
| Italiano | No | [email protected] | Yes |
| Japanese | No | [email protected] | Yes |
| Swedish | No | [email protected] | Yes |
FAQ
Yes, the casino is licensed by the Curacao Gaming Control Board, the Swedish Gaming Authority, Malta Gaming Authority for sports betting, and holds an eCogra certificate.
Unless stated otherwise, any bonuses and promotions come with a 40x wagering requirement.
Processing time is 0-48 hours. Most transaction methods take a few minutes after that.
The site is operated by Impyrial Holdings Ltd., a subsidiary of Ragnarok Corporation N.V.
You can check out the FAQ section or try to contact customer support via the 24/7 email service or contact form.
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