- Mobile support and mobile app
- Dozens of game providers
- Holds UK and Gibraltar Licenses
- Excellent choice for UK players
- Support available 24/7
- Limited bonus terms
Monster Casino Review
Monster Casino is part of the Nektan group of casinos. They offer a considerable collection of games, all popular transfer methods, and a host of other reasons to have a look at one of the more popular UK online casinos.
As they are part of a larger group of casinos, it’s hard to say much about the exact origins of the site, as it is very much tied to the group itself. We do know that the site was established around 2017, and it has quickly grown to become a large and popular brand amongst players.
Nektan Group is the force behind the site, and it’s clear that Monster Casino is their flagship product. When compared to other casinos in their portfolio, as well as their white label solutions, Monster Casino simply outdoes every other site by a wide margin. Games, customer support, deposit methods, usability, variety and promotions are on a whole other level.
On the other hand, for those players who play for fun and are satisfied via fast service and a bit extra in the form of promotions, Monster Casino should offer an excellent experience.
It’s not just slots and table games that Monster Casino offers. You will find live casino, bingo products, scratch cards and instant win games too. Everything except poker and sports betting to be honest. That’s also why at first look the casino might look a bit confusing. Fear not, it’s easy to get a hang of and all you need to do is register a player account and get on with the gaming.
Monster Casino Bonuses
When it comes to bonus packages you will certainly run into the new player promotions; that much is a given at any modern online casino and it’s no different at Monster Casino. The bonuses, in general, do look pretty good, with a nice combination of bonus cash and bonus spins on offer, even for modest deposits.
Unfortunately, the site offers a pretty high bonus wagering requirement. For most bonuses, it’s going to be 40x, for both cash and bonus spins. Not only this, but the maximum win for bonus funds is capped at 4x the original bonus sum. Luckily there are other forms of promotions, as these restrictions and rules are quite limiting.
There is no loyalty program available at Monster Casino, although the casino does promise rewards for registered and depositing players. Free bonuses are not something you’ll run into often, but they are available from time to time.
Promotions
When it comes to promotions the same issues carry on from bonus rules. However, that doesn’t mean there wouldn’t be a wealth of promotions, and that you couldn’t get some cash back with their help. Instant wins tend to offer some interesting prices, as do all sorts of competitions.
Monster Casino runs regular promotions, so you should often run into weekly and monthly deals. On top of this, players will receive rewards, promotions and offers to their email, and these should be unique and tailored to your playing level. Most of these involve free spins.
Throughout the year you will also run into promotions on holiday specials, as well as special offers and tournaments from the game providers themselves. These tend to offer a lot more than just bonus cash and bonus spins.
Monster Casino Games
The vast majority of games are slots, and these are truly plentiful at the site. The selection is easily reached via the lobby, and later on via the dedicated games site. In other words, there are plenty of ways to navigate your way to the games you like. The bingo games might be a bit hard to locate at first, but you’ll soon learn to find them easily as well. Besides slots, you’ll find plenty of table games and instant win games like scratch cards.
There is a separate section for live casino. These are all provided by Evolution Gaming, with the usual selection of blackjack, roulette, baccarat, a couple of solo poker games and a few game shows.
Slots and software
Compared to other casinos from Nektan Group, Monster Casino is really well stocked with all sorts of providers. There must be close to a thousand slots, with the number growing daily. There are currently 34 different providers, with a nice selection of big, medium and small game producers present. Overall, the quality of the selection is very high. You will certainly find plenty of familiar slots as well as tons of new and interesting games to play.
When you enter the main site of Monster Casino you might at first think the interface is a bit cumbersome. But you’ll soon enter the actual lobby, which has plenty more options when it comes to filtering and choosing games. You can select the slots by producer, sort them by categories, or you can rank them by different flags (such as hot games). If all this isn’t enough, you’ve got the search function to help you. There’s little room for improvement at Monster Casino.
One oddity that stands out is that although the site offers jackpot slots, there is no dedicated section for these games. This is a shame, as those are probably the favourite games of casino players. Perhaps it is also because there are plenty of instant wins games available, and for these, you are also presented with quite massive jackpot-like wins.
Bingo games are not too numerous, except if you compare them to most other online casinos, which tend to serve none at all. You’ll also find some unique exclusive games only available at Monster Casino.
To make the interface easier to use, you can usually find bonus games and daily drops in their own section, making it simple to play out your bonus spins and bonus cash. Monster Casino works wonderfully on mobile devices. You can either use its purpose-built website, which should automatically scale to all devices, or you can take the extra step and experience the site via a mobile app. You might think this unnecessary, but you’d be surprised how much extra functionality an app can give over a website, even today.
Software List
Deposit and withdrawals
Monster Casino will offer you all the methods for transferring funds that you will ever need. The usual MasterCard and Visa are available, just like Skrill and Neteller. Online banks are a given, as are things like Paysafecard and mobile payment methods. You have pretty much every method to use, save cash itself.
At the moment it is not possible to use cryptocurrencies at Monster Casino.
Verification might not be required instantly but will be necessary at some point. Like with most online casinos, you’ll usually run into a need for documents once your withdrawals reach a certain total. The process is usually fast, as long as you send all the correct documents. If you change your deposit and withdrawal methods, you might need to send proof of ownership.
Generally speaking, there are no deposit limits and no fees from the casino’s side.
However, your bank, credit card provider or e-bank provider might apply their own fees to the transactions. The sole exception to this is Boku, which requires a 15% fee on all deposits. The minimum deposit is 10 GBP, whereas the maximum depends on the method used.
The minimum withdrawal is 10 GBP, with withdrawals capped at once per day. It’s hard to say what the withdrawal limits are, as they seem to change somewhat frequently.
At the moment the site limits withdrawal at a maximum of 2000 GBP per day. However, this is something that can usually be increased simply by contacting customer support.
E-wallets, as usual, are the fastest ways to withdraw money, as the transfer should be immediate. Credit cards in comparison take up to five working days. It’s worth noting that Monster Casino reserves up to three days to actually approve your withdrawal before it is processed. This is quite a long time and a big minus for the company.
Security and Licensing
Monster Casino is part of Nektan Group, and thus enjoys the benefit of two licenses. The Gibraltar license is derived from the company itself, as that is where it is headquartered. The Gibraltar license is considered a prestigious one, and certainly a safe and secure one.
And if that’s not enough, the UK Gambling Commission license is an even safer one. It is required to offer games for UK players, but naturally, players from other countries benefit from it too. Player safety, responsible gaming and the safety of your balance are guaranteed by these two licenses.
The encryption that Monster Casino uses is quite strong, at 2048 bits. If you’re not familiar with technical jargon such as SSL, you can rest assured that nothing is going to come between you and the casino. When it comes to random number generators, the company holds certificates from international testing bodies. It’s all fair and secure at Monster Casino.
Licensed | |
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UK Gambling Commission | 000-039107-R-319400-015 |
Gibraltar Regulatory Authority | RGL no. 054 |
Customer Support
Normally, you shouldn’t need to contact the customer support at Monster Casino at all. Though the FAQ isn’t the most comprehensive one, it should answer all common issues with ease. There are a couple of questions that fall outside it, and issues that always pop up no matter what casino you are at, such as verification documents, forgotten passwords or problems with transfers.
You can contact the customer support only in English, this is a UK casino after all. Luckily, this also means that the support is available 24/7, and it’s available through all modern methods: live chat, telephone and email. Of these, live chat is fastest, and easily done via the press of a button when you are logged in.
Language | Phone | Live Chat | |
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English | +42036217022 | [email protected] | Yes |
FAQ
The first few pay-outs can be a bit slow, especially if the staff at Monster Casino is extra busy, and documents need to be checked. Usually, pay-outs happen within 24 hours but can take up to 72 hours.
Yes, you can and you should! Monster Casino is one of the few remaining online casinos that offer players the ability to play via a specialised app. You can also play directly from the website.
Monster Casino offers live-chat support 24/7. However, it usually requires signing into your account. If you have forgotten your account or password, please contact the site via email or telephone.
Registering an account at Monster Casino is relatively easy. Simply click the Sign-Up button and fill in your personal details and you’re good to go!
There are no permanent weekly bonuses, however, the casino does offer constant promotions, especially for regular players.
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