- Great selection of games
- Customer support is available 24/7
- Popular progressive jackpots available
- Multiple currencies are supported
- Limited range of payment options
- No filters to narrow down game search
- Poor website design and navigation
- Hefty wagering requirement attached to welcome bonus
EU Casino Review
EU Casino was launched in 2009 and is operated by a Malta-based company, Skill on Net Limited. Among the many sister sites, some of the notable ones include Playmillion, Luna Casino, Simba Games, Lucky Niki, Mega Casino, etc.
The website interface is quite simple, and the color scheme attractive. However, the layout is poor, which hinders navigation. The Support tab is hidden due to this poor design, and the tabs don’t function seamlessly. The games are also arranged in broad categories with no filters, making browsing difficult.
EU Casino Bonuses
In contrast to most other virtual casinos, the welcome offer at EU Casino revolves entirely around free spins. EU Casino welcome bonus does not span over multiple deposits and is only offered on the first-ever deposit. Players are rewarded mega spins based on the number of Euros deposited. But, there is a huge wagering requirement of 60 times attached to this bonus.
If you are a regular player on this platform, you will find a plethora of bonuses awaiting you. These can range from mega spin offers, mystery prizes to Winning Streak Bonus. More bonuses are displayed as the players log in to the site.
Loyalty is also highly rewarded by EU Casino. The VIP lounge consists of 6 levels, and upon joining the casino, every player becomes a Bronze VIP member. Along the gambling journey, as the player wagers with real money, he earns VIP points to climb the levels. The topmost Executive VIP levels are the most beneficial and bountiful. These levels reward players with huge regular bonuses, VIP personal manager, quicker payouts, invitations to world events, and much more.
Promotions
EU Casino believes in keeping the entertainment level high. Thus, it frequently hosts different tournaments to keep the players engaged. EU Casino hosts two types of tournaments. One is the Buy-in Tournament, and the other is Freeroll.
Several tournaments are hosted, and players must climb the leaderboard to win. Prizes are a varying number of free spins.
EU Casino Games
As the game library is an essential component of any virtual casino, this platform has accumulated hundreds of games from numerous providers. To date, the library houses more than 2000 games. This library is a mix of various games to cater to every type of player.
Slot aficionados can find an amazing collection of games here. Classic slots, as well as video slots featuring attractive themes, can be enjoyed here. And, EU Casino doesn’t lack table or card games. It offers several different variants of your favorite card games like Roulette, Baccarat, and Blackjack. Even Craps and a multitude of video poker games are available. Some other unconventional games like Hi-Lo and The Big Wheel can also be played here.
If you like to experience the thrill of a real brick-and-mortar casino, you will be able to play a few live games at EU Casino. However, the casino currently only offers a few games for every major table game, i.e., Blackjack, Baccarat, and Roulette.
The games, divided into their respective categories, can be accessed from the main page. Or, you can click on All Games to view the game lobby. Here, the game types are displayed in a menu with categories like Slots, Card Games, Video Poker, Live Games, Others, etc. Apart from these categories, there are no filters to help users narrow down the game search. And, the search bar is also missing.
Slots and software
The hundreds of games on the site are powered by a range of internationally recognized game providers. These are a mix of both large-scale and small-scale providers. The most renowned of these include NetEnt, Amaya, Evolution Gaming, WMS, Play’N GO, Big Time Gaming, Microgaming, and many more.
Jackpot games give you the chance to make huge winnings. EU Casino offers a variety of jackpot games, including some world-popular progressive jackpots such as Mega Moolah and Divine Fortune. There is a separate jackpot tab to allow easy and quick access.
Mobile gaming is on the rise. Although EU Casino does not offer a native mobile app, it does feature an optimized version of the casino site. This version is tailored for gaming on the go and allows easy navigation on mobile phones.
Moreover, a downloadable version of the casino is available for desktop PCs and Laptops.
Software List
Deposit and withdrawals
Surprisingly, EU Casino only offers a limited range of payment options. The banking options are subject to availability depending on the region of your residence. Some of the popular supported options on the site include credit and debit cards like Visa, e-wallets such as Neteller, Prepaid Cards, and bank transfer.
You might be disappointed to learn that this casino does not support cryptocurrencies. Among fiat currencies, it supports Euro, British Pound Sterling, US Dollar, Canadian Dollar, Australian Dollar, Norwegian Kroner, Russian Ruble, Danish Krone, etc.
As a player selects a banking option and makes a deposit, it is instantly credited to his account. But to withdraw the winnings, players must first submit a withdrawal request. After that, the account is verified by the submission of required documents. The processing period is around 24 hours. Once the withdrawals are processed, they are credited, but the time taken depends on the chosen method. For bank transfers, it can take around 5-7 days.
Thankfully, the casino does not charge any fees for the transactions. Whether you make a deposit or a withdrawal, no charges will be deducted. The transaction limits are also standard.
Security and Licensing
In terms of security and licenses, you can rest assured. EU Casino is an absolutely reliable gambling platform with authentic licenses. It is licensed by the Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, and Danish Gambling Authority. Hence, this implies that the casino complies with all the standards and regulations imposed.
EU Casino also believes in providing maximum security to its users. Consequently, it uses various cutting-edge technologies to protect user data on the site. It employs SSL encryption to secure the platform from data theft.
The platform has also been audited and certified by iTechLabs. Moreover, the games are fair. This is assured through the use of Random Number Generator technology.
Licensed | |
---|---|
Malta Gaming Authority | MGA/CRP/171/2009/01 |
UK Gambling Commission | 39326 |
Danish Gambling Authority | 16-1066791 |
Swedish Gambling Authority | 18Li7539 |
Customer Support
Almost every casino has now started offering customer support services to help out the players in case they get stuck or face any technical issue. And the same can be observed at EU Casino.
Although you have the option of contacting the customer support representatives directly, you should first check out the FAQ section. The questions are arranged in categories like License And Security, Account/Technical, etc. This section is quite detailed and might serve to answer your query.
Many online casinos offer 24/7 live chat support, and the same can be seen on EU Casino. This chat is manned by friendly and professional staff that offers prompt solutions. However, it might be available only to registered players.
If unfortunately, you are unable to find a solution in the FAQ section, you can use the email feature for detailed queries. The email address is mentioned in the Contact US tab. No matter what time or day it is, the support team responds to the emails as soon as possible Moreover, email support is offered in multiple languages. But multi-lingual support is not available 24/7.
EU casino also offers phone line support for a more direct and personal form of assistance. The multiple support languages supported by EU Casino include Spanish, Finnish, German, Norwegian, and English.
Language | Phone | Live Chat | |
---|---|---|---|
English, German, Finnish, Norwegian, Slovak | No | [email protected] | Yes |
English (UK) | No | [email protected] | Yes |
Danish | No | [email protected] | Yes |
FAQ
Among the many sister sites, some of the notable ones include Playmillion, Luna Casino, Simba Games, Lucky Niki, Mega Casino, etc.
Yes. EU Casino features a VIP lounge with 6 levels. As the players wager with real money, they earn points that help them climb the levels. Bonuses are rewarded on every level up. Plus, the members are rewarded with huge regular bonuses, VIP personal manager, quicker payouts, invitations to world events, and much more.
Yes. EU Casino supports a range of fiat currencies, including Euro, British Pound Sterling, US Dollar, Canadian Dollar, Australian Dollar, Norwegian Kroner, Russian Ruble, Danish Krone, etc.
There are multiple avenues of support. The live chat feature is available 24/7. You can also send an email to the support team. Plus, customer support is offered in multiple languages. You can also use phone line support for one-to-one assistance.
No. There is no native mobile app. For mobile gaming, you can simply access the casino site from your mobile browser. The site is fully optimized for seamless mobile gambling with all the functions available on any mobile device.
EU Casino was launched in 2009 and is operated by a Malta-based company, Skill on Net Limited.
No. It is prohibited to operate more than one account. Only a single account per player, IP address, household, account number, and email address is allowed.
Yes. The casino features a demo mode that allows users to play without depositing any real money. All games have demo modes, except live dealer games.
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