- UK players can deposit/withdraw with PayPal
- Operated by the reputable Progress Play
- UKGC and MGA licensed and regulated
- Live chat is not available 24/7
- Monthly withdrawal caps are quite low
Dukes Casino Review
Dukes Casino (not to be confused with 21 Dukes) has ample experience behind it, having launched in 2014. The MGA and UKGC licensed online gambling site is one of many top venues launched and operated by Progress Play Limited. Despite that, the casino tends to be one of the smaller online establishments where you can choose to play internet slots for real money or for free.
You can play virtually anything you might want to at this casino. Dukes Casino has slots in abundance, table games, live casino titles, jackpot games and even a selection of oddities that can be found in their “casual” collection. These are accompanied by fair and above-average game payouts, all of which make this sleek-looking casino a hit with players.
Dukes Casino Bonuses
Dukes Casino can bestow both cash and free spin bonuses (on top slots) to new players who choose to register with them. While the welcome package is undoubtedly profitable – you only must look at how much you can claim to see that – the wagering requirements attached to the offer are sub-par, at 50x the playthrough rate. Other notable terms and conditions include win caps on the free slot spins and seven-day expiration dates on those spins.
Those same terms and conditions appear on some (albeit not all) of the other offers found at the online gambling site. Most of those bonuses tend to be one-off offers. Some may be daily, weekly, or monthly bonuses, with a good number being made available over each weekend. These again vary from match deposit bonuses and reload bonuses to free spins on selected slots and cashback.
When you opt to play at Dukes Casino, you can start earning loyalty points. These can be used to work your way up the program. When enough have been acquired, you can nip over to Dukes Casino’s Rewards Store, where bonuses can be purchased. Other ways to acquire points and climb the ranks is to complete missions, acquire new levels and badges, and compete in leaderboard challenges.
Promotions
Dukes Casino is home to a handful of leaderboard challenges and tournaments. You can find these on the promotions page at Dukes. Most of these competitions revolve around slot machine games, with prizes ranging from free spins to cash bonuses. As the total prize pots, entry conditions and eligibility windows vary, this is again something you should check at the casino before joining.
Dukes Casino Games
Dukes Casino features games from fifty software providers. Not all games will be available for everyone. Some depend entirely on where you reside. Some of the most common games come from NetEnt, Microgaming, Play’n Go and Blueprint Gaming, Evolution Gaming, ELK Studios, 1×2 Gaming and dozens more.
The gaming library at Dukes Casino has been divided into genres that include new and featured games, slots, casino and live dealer games, jackpot titles, and a section of casual games. Of course, slots make up most of this casino’s arsenal of 1,000+ games, but you are free to use those genres to jump to other sections. Alternatively, you can seek out something to play by using the general search box or by looking at games based on their software provider.
A brief sampling of the games found at Dukes Casino will showcase baccarat, blackjack, casual games, instant win titles, mobile-friendly releases, other RNG table games, roulette, even table poker and video poker games, alongside slots, of course.
Slots and software
Over a thousand slot machines are supported at Dukes Casino. While you will not find too many filters to help you cut through the pack, you can still seek out specific games using a search bar or filter out games by their software provider, popularity, or jackpot. Regrettably, this jackpot option does not work as well as we might like. For instance, most of the major progressive jackpot slots from Microgaming and NetEnt are absent, and the library is typically filled with non-progressive games. That is misleading at best.
You can predictably find a decent array of MegaWays slots, classic games and fruit machines, some progressive titles (albeit not the best-paying ones), and Cluster Pays games at this casino. All gambling games can be played for free or real money, as you would expect.
Software List
Deposit and withdrawals
Deposit options include Interac, credit and debit cards, e-wallets such as EcoPayz, prepaid options like Paysafecard, bank transfers and even cryptocurrency options like Bitcoin. Minimum deposit limits will range from €10 up to €20, depending on the payment provider you select. You should not experience any delay topping up your balance, and there should be no added fees involved unless you use a currency not supported. Those that are supported at Dukes Casino include British pound sterling, euros, US dollars, Canadian dollars, and more.
There are withdrawal limits in place at Dukes Casino. These can vary depending on the payment option you choose. All cashouts must be worth at least €20. The array of payment methods you can use to cash out your winnings are limited compared to rival sites. Expect transaction times to range from a single day (for processing) to three (up to seven) banking days for clearance. You will also have to go through the KYC (know your customer) process, so be prepared for that eventuality. Bitcoin withdrawals are naturally a lot speedier, although you may be subject to transaction fees from your payment provider.
| Payment method | Limits | Fees |
|---|---|---|
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | No |
|
10 EUR - Unlimited | 15% |
|
10 - 700.00 EUR | No |
|
20.00 - 700.00 EUR | No |
|
20.00 EUR - Unlimited | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 EUR - Unlimited | No |
 |
20.00 EUR - Unlimited | No |
|
20.00 - 5 000.00 EUR | No |
|
10 EUR - Unlimited | No |
 |
10 EUR - Unlimited | No |
|
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
 |
20.00 - 5 000.00 EUR | No |
|
20.00 - 5 000.00 EUR | No |
| Payment method | Limits | Time | Fees |
|---|---|---|---|
|
|
10 EUR - Unlimited | 3-7 Business Days | €2,5 |
|
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10 EUR - Unlimited | 3-7 Business Days | €2,5 |
|
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10 EUR - Unlimited | 3-7 Business Days | €2,5 |
|
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10 EUR - Unlimited | 3-7 Business Days | €2,5 |
|
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10 EUR - Unlimited | 4-5 Business Days | €2,5 |
|
10 EUR - Unlimited | 4-10 Business Days | €2,5 |
|
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10 EUR - Unlimited | 6-7 Business Days | €2,5 |
|
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10 EUR - Unlimited | 6-7 Business Days | €2,5 |
|
|
10 EUR - Unlimited | 4-5 Business Days | €2,5 |
|
|
10 EUR - Unlimited | 6-7 Business Days | €2,5 |
|
|
10 EUR - Unlimited | 6-7 Business Days | €2,5 |
Security and Licensing
Dukes Casino holds UKGC, and MGA. That license that matters can vary depending on where you reside. Either way, with these three giants regulating and licensing Dukes Casino, you can trust what the casino has to offer. In a bid to aid transparency, Dukes Casino publishes the RTP rates of all their slots and casino games. The pay rates are fair and reasonable compared to rival online gambling sites.
This is an internet casino that is certified as fair by the PCI Standards Council. It is also one that uses Sectigo developed SSL (Secure Socket Layer) encryption and is affiliated with GamStop and BeGambleAware. Expect responsible gambling tools such as deposit caps that are on par with those found elsewhere on the net.
| Licensed | |
|---|---|
| UK Gambling Commission | 39335 |
| Malta Gaming Authority | MGA/B2C/231/2012 |
Customer Support
If you need help – which may happen from time to time – contact Dukes Casino’s support team. While their FAQ is handy, it is a little light. Therefore, getting in touch with the support team at Dukes Casino can be ideal for rapid help.
Dukes Casino’s support team can be reached in English, French, and a few other languages. You can opt to use an e-form to fire off a message to them, or you can use the live chat service found on the support page. We would recommend the latter, as that is available around the clock and offers immediate assistance to Dukes Casino players.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Finnish, Japanese, French | No | [email protected] | Yes |
FAQ
Yes. Dukes Casino has a rewards program that works in the same way as many of those found at other Progress Play operated casinos. You can earn points by betting, and those can be used to visit a Rewards Store where you can purchase goodies.
Dukes Casino has been developed in HTML5, so it should be good to go with whatever device you choose to play on. We would still say that the browser-based experience is better on computers or devices with larger screens. However, it is entirely possible for you to play via tablets and phones with your browser. This is just as well, as there is no dedicated Dukes Casino app.
You should not have any trouble here. Evolution Gaming is easily the most prolific provider of live dealer casino games, and their titles appear at Dukes Casino in abundance. Expect live baccarat, blackjack, craps, roulette, table poker and money-wheel games, amongst others.
Dukes Casino holds UKGC, MGA and Curacao licenses, offers transparency in terms of pay rates, SSL encryption, a KYC process, and provides responsible gambling tools. Ultimately that is about as safe and fair as it is possible to get today.
There are plenty of Progress Play Limited owned casinos out there. Some of the most notable sister sites run by this operator include Conquer Casino, Mr Vegas, Betreels, Pocket Casino, Vegas Paradise, and others.
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