- The casino accepts players from many countries
- No fees for any deposit or withdrawal
- A wide range of payment methods
- Deposits by cryptocurrencies accepted
- Live dealer games are available
- Live chat support is available
- Excellent VIP program
- Top-tier software providers behind the games
- No regular tournaments and lottery draws
- No phone number provided
- Withdrawal times are not that fast for some payment methods
DLX Casino Review
Since 2020, DLX Casino has been an engaging online gaming platform for several players worldwide. With the gaming industry boasting hundreds of gaming sites, DLX Casino has worked its way through the ladder to topple some existing sites by offering deluxe products, services, and features. For example, the casino is a hub for casino games, rewarding deposit bonuses, a profitable VIP program, a pretty-loaded banking section, and has a vibrant and attractive appearance.
DLX Casino is a gaming site operating under Dama N.V., an experienced company reputable for running other successful sites like BitStarz, Spin Samurai, 7Bit, Casino4u, and KatsuBet Casinos. With all brands under one company, gambling fans will come across similar key features like fully-stocked lobbies with an impressive range of casino games and software providers, banking sections with convenient options, in addition to cryptocurrencies, effective and professional 24/7 customer support, and high-paying deposit bonuses.
Like other Dama sites, DLX Casino focuses on two major products – Casino and Live Casino. Despite some gaming platforms incorporating an online sportsbook to entice and attract more visitations, DLX Casino users will have to settle for slots, table games, video poker, and live games.
As stated, DLX Casino excels in its vibrant and attractive appearance. First, the site is modern and sports a dark-blue background, with the pink color on the main options. The website appeals to its users through the half-dressed models gracing the landing page on the banners. On the left side will be a vertical bar with the registration and login buttons, in addition to the lobby, promotions, VIP levels, payments, and live chat sections. On the other side will be the main page, where members will access the game categories, new & popular titles, live games, the latest winners, and the casino’s current progressive jackpot. Finally, the bottom page hosts every information page, including licensing details, terms & conditions, about us, privacy policy, and responsible gaming.
DLX Casino Bonuses
The bonuses section remains an essential section in all online casinos. It is a section that heavily influences visitations on the site. Dama sites are synonymous with high-value bonuses, including bonus packages for newbies. However, DLX Casino falls short in this section. At the time of writing, only the newly registered users would claim a bonus on the site. A deposit bonus was on standby immediately after they registered, used the valid bonus code, and deposited the right amount. Here, the casino would match the deposit by a percentage to activate cash and free spins for the new entrants. Unfortunately, the welcome bonus was not a bonus package that would apply to the first few deposits.
And like other bonuses, the welcome bonus at DLX Casino has terms & conditions that players should note before claiming. First, the minimum deposit limit to claim the bonus is €50. Additionally, the free spins awarded will only be eligible for the Buffalo Hunter slot from Nolimit City. Finally, the welcome bonus will be subject to wagering requirements set at 30x (deposit + bonus). Therefore, a player with a €100 bonus from a €100 deposit must wager ({€100 + €100 = €200} x 30 = €6,000) to withdraw the bonus.
Returning players will have no existing bonuses to look forward to. Instead, DLX Casino compensates the lack thereof with a VIP Program with luxury rewards. The program features levels, and the higher the level, the better the rewards. Enrolling on the levels depends on the CPs (points) the player earns for every bet they make. Each €20 bet in slots will earn them 1 point, with each €200 bet in other games awarding the same number of points. The more the points, the higher the level and rewards like cash and free spins. Below are the levels and the CPs each player needs:
- Level 1: 0 – 99 CP
- Level 2: 100 CP
- Level 3: 500 CP
- Level 4: 1,000 CP
- Level 5: 2,000 CP
- Level 6: 5,000 CP
- Level 7: 15,000 CP
- Level 8: 100,000 CP
Promotions
Unfortunately, DLX Casino did not have any running tournaments or lottery draws at the time of writing. Besides the bonuses section, this is another section they need to improve on.
DLX Casino Games
DLX Casino game catalog features 2,000+ titles from reputable software providers. The range is not the most extensive in the gaming industry but is a decent range, factoring in the quality games aboard. One highlight of the casino is the filtering system to enable a quick game search. For example, the lobby option will open up the games into categories. While this is a common feature in almost every casino, some operators place their games altogether, making it a task to find a game type. DLX Casino provides the following categories on its lobby: Slots, Bonus Buy, Live, and Jackpots.
The slots category is home to the most titles, with players enjoying slots in quantity and quality. DLX Casino offers a cocktail of classics, video slots, and jackpots, attracting players with varying tastes. Besides the slot types, registered users will have the casino serve the slots with different game mechanics, including reels, paylines, RTP, volatility, and hit frequency. Additionally, DLX Casino slots will have varying storylines and features that captivate slot lovers. The most popular DLX Casino slots include Elvis Frog in Vegas, Buffalo Hunter, Lucky Lady Moon, The Dog House Megaways, Dead or Alive II, and Gates of Olympus.
While there exists no Table & Card games category in the lobby, customers can find some selection under the ‘All Games’ category. Here, they will find popular roulette, blackjack, and baccarat variants like European Roulette, American Roulette, and Baccarat. Adding to the list is a limited range of poker variants like Caribbean Stud Poker, Three Card Poker, and Casino Stud Poker. Finally, gambling enthusiasts at DLX Casino can try a few single-hand and multi-hand video poker games. The most popular options include Aces & Faces, Trey Poker, and Oasis Poker.
What captivates users more is the impressive range of live games provided by top-notch providers like Evolution Gaming, Playtech, and Pragmatic Play Live. DLX Casino hosts its live games under the ‘Live’ category, providing a window for bettors to bet against each other. While at it, they can chat and also interact with real croupiers/dealers who conduct the sessions. The games available include the live versions of roulette, blackjack, and baccarat games, in addition to game shows like Dream Catcher and Crazy Time.
Slots and software
At 1700+ slots, DLX Casino focuses most of its efforts on slot lovers. But, who is behind the slots? DLX Casino partners with 24+ top-tier software providers who ensure that the slots are available in quantity and top-notch quality. The highlight is that the site dedicates an ‘All Providers’ drop-down section below the game categories for players to view all the providers working with the casino. Notable names include Amatic Industries, Yggdrasil, NetEnt, Nolimit City, Play’n Go, Playtech, ELK Studios, EGT, BGaming, Belatra, Quickspin, and Thunderkick. Important to note that the ‘All Providers’ option adds to the features incorporated to select games on the site. For example, a player can get a purely-tailored Quickspin products list by selecting Quickspin.
While playing classic and video slots is interesting, DLX Casino adds the jackpot slots for players to enjoy big wins. The site hosts the slots under the ‘Jackpots’ category, allowing members to find popular progressive and fixed jackpot slots. The grand prize is not constant on progressive slots and will change to the north after every spin until a lucky winner triggers the prize. Popular jackpot slots on the site include Divine Fortune, Holmes and the Stolen Stones, 88 Dragon Bounty, Aztec Coins, and Buffalo Blitz Megaways.
In addition to having the games into categories and selecting them via providers, DLX Casino provides more filtering tools. For example, slot lovers can choose slots based on features like bonus buy, where they will come across slots like Joker Stoker, Gates of Olympus, Jammin’ Jars, and Money Train 2. Additionally, members can sort the games based on popularity, new releases, and alphabetically (A-Z). Finally, DLX Casino provides a search bar, allowing members to search for their favorite games to play.
But, how is the accessibility? The modern gaming world demands high-level convenience, and playing on the go is one such aspect each gaming site should look to fulfil. Thanks to its responsive site version powered by HTML5 technology, DLX Casino is available on mobile. Presently, the casino has no downloadable application. Instead, members will follow the link on the browser to access the casino. The highlight is that the interface remains friendly, with the menu option at the top-left side or the bottom. Finally, every option responds perfectly, with every transition smooth on mobile.
Software List
Deposit and withdrawals
In addition to catering to players’ accessibility, DLX Casino also caters to its diverse customer range with a vast range of deposit and withdrawal options. Currently, the site features about twenty (20) payment methods, including popular cards, e-wallets, and bank modes. Notable options include Visa/MasterCard/Maestro, Neteller, Skrill, PaySafeCard, AstroPay, and Neosurf. One highlight is that members can expect an instant timeline on any deposit option they choose.
It does not stop at fiat currency. DLX Casino allows members to transact with cryptocurrencies, thus incorporating Bitcoin, Litecoin, and Ethereum payments.
The rule of thumb remains the same on all casino’s banking sections that members should always keep within limits. For example, the minimum deposit limit stands at €10, while the maximum limit stands considerably high at €10,000. Further from the deposit limits, the casino requires that members verify their accounts before withdrawing. If verified, the minimum withdrawal limit on most options stands at €20. The maximum withdrawal limit stands at:
- Per day: €5,000;
- Per week: €15,000.
Withdrawal timelines will not be instant and will depend on the method. For example, bettors using e-wallets will receive funds between 0-15 minutes, while those using cards and bank transfers wait for 1-5 banking days.
Finally, each deposit and withdrawal transaction is free of charge.
Security and Licensing
DLX Casino operates on a license (Antillephone N.V.) issued to Dama N.V., under the laws of Curacao. One objective of the casino is to ensure members get a fair service on a licensed and well-regulated platform. However, the license does not get the highest recommendation compared to other licensors like the United Kingdom Gambling Commission or Malta Gaming Authority. The reasons include how cheap Antillephone N.V. license is and how weak their regulation policies are. But, that notwithstanding, the site adheres to every gambling law of every jurisdiction it operates in, giving players an improved confidence level.
The security aspect is another essential feature at the casino. DLX Casino guarantees its users’ security by employing the latest industry practices to secure information with no unauthorized access. For example, the operator uses Secure Socket Layer (SSL) encryption technology, vital for encrypting data on transmission.
Licensed | |
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Curaçao eGaming License | 8048/JAZ2020-013 |
Customer Support
With inquiries like account registration, verification, bonus codes, deposit and withdrawal limits, games crashing, or any technical hitch, DLX Casino offers 24/7 customer support to attend to them. The highlight is that besides 24/7 customer support, members can access the services in multiple languages, including English, Russian, Deutsch, Spanish, and Portuguese.
The rule of thumb for any online site is first to go through the FAQ page to find solutions. If the FAQ page lacks the solution to the inquiry, the player should sort for alternatives. One, the live chat support is available from the left vertical bar. It allows for one-on-one interaction in real-time. The next option is email support. But, while email support is convenient for robust inquiries, it is not the fastest. On the other hand, DLX Casino lacks phone support.
Language | Phone | Live Chat | |
---|---|---|---|
English, Russian | No | [email protected] | Yes |
FAQ
First, ensure you are above 18 years of age. The next step is to click the ‘Register’ button and fill in the accurate information on the registration tab. After that, confirm your registration from the link sent via your email address.
It is against the casino rules to hold more than one account under your details. Having multiple accounts risks the player having their accounts terminated and payouts suspended.
The casino processes withdrawal request immediately, and in some cases, may take up to 24 hours. After that, players will receive funds depending on their preferred options. Those using e-wallets will wait up to 15 minutes, sometimes up to 2 hours, while those using cards and bank transfers will wait for 1-5 banking days.
DLX Casino supports fiat currencies and cryptocurrencies. Members using fiat currency will transact in EUR, USD, AUD, CAD, RUB, NZD, KZT, and UAH. On the other hand, those transacting with cryptos will deposit and withdraw via BTC, ETH, DOGE, USDT, XRP, and LTC.
You can contact the 24/7 customer support team via modes like live chat and email support. Additionally, you can reach out for solutions from the FAQ page.
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