Casino Summary
Established
2021
Website
casinovoila.com
Languages
English, French, Spanish, German, Canadian English, Canadian French
Currencies
Euro, Swiss Franc, US Dollar, Norwegian Krone, Canadian Dollar
Restricted countries
Australia, Bulgaria, China, Estonia, Finland, Greece, Indonesia, Latvia, Malta +7 more
Owner
Mountberg B.V
Sister Sites
Kahuna Casino
Pros and cons
  • Huge collection of slots
  • The casino accepts players from many countries
  • Live dealer games are available
  • Live chat support is available
  • Exclusive promotions for existing players
  • The casino supports multiple languages
  • Popular progressive jackpot slots
  • Games from 60+ software providers
  • Low minimum deposit and withdrawal limit
  • Slow withdrawal processing from 48 hours
  • No phone number provided
  • Wagering requirements are higher than average
  • A large number of prohibited games in bonus bets
  • No regular tournaments and lottery draws

Casino Voila Review

Casino Voila adds to the constantly updating list in a world full of gaming sites. Established in 2021, it is one of the latest and newest additions, with several features standing out. Registered users will have a platform filled with impressive game selections, 60+ software developers, daily deposit bonuses, 24/7 customer service, and a highly-convenient banking section. Those are some of the pillars highlighting Casino Voila, and below is the extensive review of the operator.

Casino Voila operates under the helm of Mountberg B.V., a popular iGaming company with plenty of sites running under its belt. Besides Casino Voila, gambling fans will find other Mountberg sites like Mucho Vegas, Kahuna, MonteCryptos, Jack 21, Viggoslots, and Lucky Rabbit Casinos. Many similarities rock the sites, including licensing from the Curacao Government, gaming entertainment supplied by top-tier software providers, and a decent range of casino games. Moreover, users can expect regular promotions with attractive perks such as deposit bonuses, free spins, prize draws, and bonus boosts. 

However, Mountberg B.V. history had some dents in 2019 after cases of data breaches were reported, where its customers’ details were exposed. It remains one major drawback the company has faced in the past and would explain why its reputation remains questionable to date. But, that notwithstanding, the debut of newbies like Casino Voila has looked to correct the wrongs, with customer security given the utmost priority. Currently, the operator’s stakes are gradually increasing, and so is customer traffic on the site.

Adding to the vital pillars on a gaming site, Casino Voila presents a friendly website, easy to interact with and navigate. However, there exists nothing fancy or innovative about the site since it follows a similar pattern to most gaming sites. In addition to the dark-blue background and the white on the options, the main options appear at the top, making the lobby organization simple and easy. While scrolling down the landing page, Casino Voila players will have the promo banners on top, game categories below the banners, and the listing of the most popular games. At the bottom will be details like the licensing information, general terms & conditions, responsible gaming, and privacy policy.

Casino Voila Bonuses

Casino Voila is a preferred destination for newbies and regular avid gamblers looking for attractive bonuses. The bonus section at the site incorporates all with impressive deposit bonuses up for grabs. For example, new customers will have a deposit bonus on their first deposit on the site. Casino Voila will match the deposit by 100%, activating cash prizes and free spins eligible on the slot Vikings Go Berzerk

Remember, the welcome bonus will have terms and conditions, including the minimum deposit limit set at €10. Additionally, the site has wagering requirements placed on the bonuses before the new entrants can withdraw. To clear the bonus, they must wager the deposit twenty times (20x) and the bonus twenty times (20x). Therefore, the summation of deposit and bonus multiplied by twenty, thus ({Deposit + Bonus} x 20). Moreover, free spins winnings will also be subject to 20x wagering requirements.

The fun continues with the daily existing customers’ bonuses. Every day provides a new avenue to boost their casino bankroll, with Magical Mondays, Tuesday Treats, Wizard’s Wednesdays, Thursday Thrills, Friday Flavours, Saturday Spells, and Sensational Sunday bonuses up for grabs. The common aspect of the bonuses is that they will all depend on deposits. Once a regular player deposits the qualifying amount, Casino Voila matches the deposit in the average range between 20% and 30% to offer cash prizes and free spins. The drawback is that besides the site hosting the range of bonuses, Casino Voila customers will not have any loyalty/VIP program to claim perks, benefits, and bonuses from consistent activity and loyalty at the casino.

Promotions

The operator does not compensate for the lack of a VIP program by incorporating tournaments and lotteries. Instead, the stance remains the same, with no ongoing tournaments and lotteries at the time of writing. One would expect to find at least two tournaments that members can participate in for impressive prizes whenever they rank high on the leaderboard. However, that is not the case, and for now, Casino Voila customers will only have regular deposit bonuses to claim.

Casino Voila Games

The game collection at Casino Voila consists of 2000+ titles categorized into sections for easier interaction. Besides interaction, having the games grouped into sections makes the site neat and easily navigable. Once a player selects the casino product at the top, they will come across the following top sections/categories: Live, Slots, Jackpots, Table Games, and Other Games. Like most gaming sites, the slots prevail at Casino Voila, with slot lovers provided with over a thousand classic, video, and jackpot slots. Popular slots at Casino Voila include Sweet Bonanza, Legacy of Dead, Gates of Olympus, Big Bass Bonanza, Vikings Go Berzerk, Valley of the Gods, The Dog House, Starburst, Rise of Olympus, Dead or Alive II, and Razor Shark.

The highlight is that the operator serves them, factoring in its vast and diverse customer base. Therefore, slot lovers will have slots with different reels, multiple paylines, diverse themes, and innovative features like megaways and bonus buy. Additionally, gambling fans at the casino can try the slots for free through the ‘Play for Fun’ mode before opting to play for real money after making deposits.

Next will be the table games category hosting several game types, including blackjack, baccarat, roulette, poker, and video poker titles. Like the slots, these games provide a ‘Play for Fun’ option, and it gets better with the site incorporating titles that fit small-stake and big-stake bettors in equal measures. Top games include American Baccarat Zero Commission, Premier Roulette, American Roulette, Classic Blackjack Gold, Blackjack Multihand VIP, European Roulette Small Bets, Mini Baccarat, Casino Stud Poker, Caribbean Hold’em, and Caribbean Stud. Some video poker titles are on board, including Deuces Wild, Joker Poker, Joker Wild, and Jacks or Better. 

Finally, the ‘Other Games’ category opens up another platform for gambling fans to enjoy a collection of Keno, Virtual Sports, and Scratch Card games. Notable games in the category include 7 Piggies 5000, Hot Safari 50,000, Lucky Keno, Cops & Robbers, Instant Football, Grehounds, Trotting, horses, and Racing, Lucky Numbers, and Cash Vault I & II.

Casino Voila is also home to live games available under the live category or the live casino section at the top. The section hosts live games from reputable bigwigs like Evolution Gaming and Ezugi. These games involve real-time streaming from an offline casino and incorporate real dealers to achieve an immersive and authentic experience. In addition, they will boast high-definition visuals and features like chatting with other players. In a nutshell, gamblers will feel like they are in a real casino at their comfort. The games hosted include live baccarat, roulette, blackjack, and poker versions. Additionally, the providers bring live game shows like Dream Catcher and Monopoly on board.

Available games

Slots and software

Casino Voila software developers’ collection consists of over sixty (60) providers who ensure that besides having the games in quantity, players can also enjoy them in high quality. Visitors and registered account holders can view the list of all the providers on the ‘Providers’ drop-down option at the right side of the categories. The list entails Booongo, Microgaming, Quickspin, NetEnt, Thunderkick, Kalamba Games, Tom Horn Gaming, Play’n Go, Playson, and Evoplay. By checking the box of any provider, the player will have a detailed list of every product the filtered provider has at Casino Voila. More positively, it is another option for filtering the games. Other filtering features include the search button at the top, besides the login and sign-up buttons. Registered customers will only input their favourite games and have the results back within seconds. 

Slot lovers will love it more for how the site caters to them. Besides having the slots dominating the website, Casino Voila allows them to filter slots based on features. Users looking to enjoy multiple ways to win, sometimes up to 117,649, can hop into the megaways slots category to find titles like Buffalo King Megaways, Twin Spin Megaways, Piggy Riches Megaways, Gonzo’s Quest Megaways, and Atlantis Megaways. Additionally, slot lovers wishing to pay for a feature instead of triggering it normally can access feature buy slots like Viking Voyage, The Golden Owl of Athena, Faerie Spells, The Goonies, Irish Frenzy, Serengeti Kings, and Wild West Gold. 

Finally, Casino Voila hosts slots with a jackpot feature under a separate category. Here, players will find a range of popular progressive slots, in addition to a few fixed jackpot slots with life-changing prizes. The highlight of progressive slots is the grand prize that is constantly in motion whenever a player spins any of the slots in the progressive jackpot network. Mega Moolah is arguably the most popular progressive jackpot with a fortune going above the million mark. Besides the slot, Casino Voila hosts other notable jackpot slots like Treasure Nile, Major Millions, Book of Atem WowPot, and Lucky Leprechaun.

The impressive game collection and slots are accessible on multiple mediums. Like other rival sites, Casino Voila ensures its products, services, and features accessibility is beyond the desktops. The operator uses HTML5 technology, allowing compatibility of its website with mobile devices and tablets. Therefore, users with iOS and Android devices can access the casino on browsers such as Chrome, Safari, and Opera Mini. The trick with enjoying the ultimate experience is to update the browsers to the latest versions and have a stable internet connection to prevent the games from crashing and freezing.

Software List

Asia Gaming Betgames TV Betixon Betsoft BF Games Big Time Gaming Booming Games Booongo Caleta Gaming EGT ELK Studios Endorphina Evolution Gaming EvoPlay +48

Deposit and withdrawals

The banking section at Casino Voila is not its strongest section, with only about ten (10) deposit and withdrawal options available. They include bank transfers, Skrill, Neteller, Visa/MasterCard, AstroPay, ecoPayz, PaySafeCard, and MuchBetter. However, one highlight is that the deposit timeline will be instant on whichever banking option. 

On the flip side, the casino has a drawback for crypto users. Registered members with cryptocurrencies like Bitcoin, Ethereum, Dogecoin, Litecoin, and Tether cannot deposit or withdraw funds at Casino Voila.

So, the minimum amount a member can deposit is €10, while the casino sets no maximum deposit limit. On the other hand, users with verified accounts will withdraw a minimum amount of €20, and a maximum amount of:

  • Per week: €2,000
  • Per month: €5,000

Any withdrawal request made at Casino Voila will take up to 48 hours for processing and approval. After that, the casino will release funds, with customers using Skrill, Neteller, PaySafeCard, AstroPay, and ecoPayz receiving funds instantly.

Finally, expect no fees on any deposit and withdrawal. However, players should consult with their payment providers for any fee they may apply from their end.

Payment method Limits Fees
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
Cashlib 10 EUR - Unlimited No
10 EUR - Unlimited No
Flexepin 10 EUR - Unlimited No
10 EUR - Unlimited No
10 EUR - Unlimited No
Coinspaid 10 EUR - Unlimited No
+6
Payment method Limits Time Fees
30 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
20 - 2 000 EUR Up to 2 Business Days No
Coinspaid 20 - 2 000 EUR Up to 2 Business Days No
+3

Security and Licensing

Casino Voila runs under the helm of Mountberg B.V., a company registered, regulated, and fully-licensed under the laws of Curacao by Antillephone Services N.V., a body regulated by the Curacao Government. The licensor has in the past received negative criticism for running a few rogue sites, and questions about the customers’ safety have dominated for a long time. This explains why the licensor is not highly-rated compared to other reputable regulators like the UKGC and MGA. However, the licensor issues licenses and regulates most reputable offshore sites and has ensured that aspects like data security are prioritized before issuing licenses. 

Therefore, registered users can feel secure at Mountberg sites like Casino Voila. In ensuring 100% data security, casinos like Casino Voila employ technologies such as Secure Socket Layer (SSL) to ensure the security of any transmitted data. Additionally, the site hosts firewalls to add an extra layer of security.

Licensed  
Curaçao eGaming License 8048/JAZ

Customer Support

For any account, games, verification, depositing & withdrawing, bonuses, and wagering requirements queries, Casino Voila has a 24/7 customer support team to attend to them. It gets better with customer service accessible in multiple languages, including English, French, Spanish, and German. Most online sites provide solutions to commonly asked questions on the FAQ page. However, while Casino Voila offers a FAQ page, it is not as extensive and comprehensive as many would like. Therefore, higher chances are that Casino Voila players will seek alternative contact options.

The first alternative is the live chat function accessible through the bottom-right widget. A member launching the function will provide their name and email address, choose a department their question falls in, and enter the message before clicking the ‘start chat’ option. The other alternative is contacting the team via email support. Unfortunately, Casino Voila has no phone line for customer support.

Language Phone Email Live Chat
English, French, Spanish, German No support@casinovoila.com Yes
3.6

Summary Rating

FAQ

Can I have several gaming accounts at Casino Voila?

Each person at Casino Voila should have one account. If you hold two or more accounts (multi-accounting), the operator reserves the right to close the accounts immediately since it goes against the platform’s policies. 

Do I need to verify my identity at Casino Voila?

You should verify your identity and account before the first withdrawal at Casino Voila. Verifying your identity will help the casino verify your age, prevent fraud cases, and help in payment processing, promotion restrictions, and account closure.

What are the wagering requirements at Casino Voila?

Unless stated otherwise, all bonuses at Casino Voila will be subject to wagering requirements of 40x. However, the welcome bonus will have the requirements at 20x (deposit + bonus).

Are there various currencies supported?

Albeit a few, Casino Voila supports different currents besides the Euro. Other currencies you can transact with on the site include USD, GBP, CAD, and SEK.

Does Casino Voila support mobile gaming?

Casino Voila uses HTML5 technology, enabling compatibility with mobile devices. Therefore, it is possible to instantly play casino games on mobile without any plugin/additional file download. The downside is that not all games are available for mobile gaming. 

Players Reviews

Please rate this Casino
Loading...
Add minimum 50 more characters