- Big collection of slots
- Licensed by three gaming authorities
- Games provided by 122 software developers
- No 24/7 support or live chat
- No phone number provided
- High wagering requirements for the loyalty program rewards
Casilando Casino Review
Casilando Casino was established in 2017 and is owned by White Hat Gaming Limited. The same company owns 27 other renowned casinos such as Casimba and Playzee. The reputation of this casino is very positive, as depicted by various respected reviewing platforms.
Casilando is focused on the casino and live dealer games. This means that you won’t be able to bet on sports or play poker on dedicated platforms. However, as you’ll later see for yourself, you won’t feel the need to do so because the game collection is gigantic.
The Casilando Casino website is built using a responsive design. The color palette consists of light blue and white. The sections are all easily accessible, so navigation-wise everything is top-notch. Overall, the site feels and works great with incredibly fast loading times.
Casilando Casino Bonuses
Along with a no-deposit 10 free spins bonus, Casilando Casino welcomes new players with a 100% bonus on the first deposit up to €300 and 90 more free spins that can be used on the Book of Dead slot. This offer comes with 35x wagering requirements that apply to both the extra funds and any free spin winnings. You should deposit at least €20 to be eligible for this offer.
Regular players can benefit from the loyalty program, which rewards users with loyalty points for each €10 wagered. Every 250 points are equivalent to a €1 bonus. However, they need to be wagered 35x times before converting into real cash that can be withdrawn.
Promotions
Casilando Casino hosts events on a monthly basis. On most occasions, you’ll only have access to two of them. The first one is a monthly €5,000 draw you can participate in by winning tickets, which is in turn done by wagering on games. The other event changes now and then; it is used to showcase slots of a specific theme. For example, at the time of writing, the active theme is Ancient Rome.
Casilando Casino Games
On the site, you’ll find more than 1,500 games. Most of the titles are found in the slots category, while the least of them are in the “other games” section which consists of video poker, scratchcards, etc. You can also find Slingo, table games, and video poker. A live casino is offered as well. Most of the live dealer tables are provided by Evolution Gaming. The categories can be reached by using the associated section buttons accessible from the top menu on the games page.
Slots and software
The slots collection is very big with more than 1,300 titles to choose from, offered by 122 software developers with the biggest ones being none other than NetEnt and Microgaming. Chances are that you’ll find something you like playing as the collection has quite a variety.
The games are all presented in the slots section. You can sort through them if you filter by the provider or do a manual search. The site is both instant play and mobile-friendly. The games are accessible from any HTML-5 compliant browser. You don’t need to download any dedicated apps to access it, but you can download a desktop app if you wish to.
Software List
Deposit and withdrawals
There are 15 payment methods to choose from, with the most popular ones being eWallets such as Neteller and Skrill. Credit/debit cards and bank transfers are accepted as well. Crediting is instant. Cryptocurrencies aren’t accepted.
The minimum deposit is €10 while the minimum withdrawal is €20. There aren’t any maximum deposit limits. You will be asked to verify your identity upon the first withdrawal request you make.
The most you can cash out is €25,000 per week which is a lot for most users, making Casilando Casino a great choice for high rollers. VIP users can withdraw even more.
The fastest withdrawal methods are eWallets with 24 hours followed by credit/debit cards and bank transfers with 3-5 and 3-7 business days respectively. The processing time is fairly average at 12-36 hours.
The accepted currencies are EUR, AUD, CAD, GBP, NOK, NZD, SEK, and SAR. Casilando Casino won’t charge you anything, but they are not responsible for any extra fees applied by your card or bank provider during transactions and currency exchange conversions.
| Payment method | Limits | Fees |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
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10 € - Unlimited | No |
| Payment method | Limits | Time | Fees |
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20 € - Unlimited | 3-5 Business Days | No |
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20 € - Unlimited | 3-5 Business Days | No |
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20 € - Unlimited | 3-5 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 3-5 Business Days | No |
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20 € - Unlimited | 3-7 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
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20 € - Unlimited | 1-3 Business Days | No |
Security and Licensing
Casilando Casino is licensed by the Malta Gaming Authority, the British Gambling Commission, and the Swedish Gambling Authority. The games are provably fair and the site is protected using SSL digital encryption, thus securing users’ all-important personal and banking information.
| Licensed | |
|---|---|
| UK Gambling Commission | 52894 |
| Malta Gaming Authority | MGA/B2C/370/2017 |
| Swedish Gambling Authority | 18Li7478 |
Customer Support
If you are having a problem, you can check out the terms and conditions pages. This includes a lot of useful information regarding all aspects of the site so chances are that you will be able to resolve most of the common user problems on your own. Links to underage- and compulsive gambling–related helplines and organizations are also offered.
If you still need help, then you can contact the customer support team via the 24/7 live chat or by email. Besides English, the website can be browsed in Finnish, Norwegian, and Swedish.
| Language | Phone | Live Chat | |
|---|---|---|---|
| English, Finnish, Norwegian, Portuguese, Spanish | No | [email protected] | Yes |
FAQ
Yes, the casino is licensed by the Malta Gaming Authority, the British Gambling Commission, and the Swedish Gambling Authority. On top of that, the games are provably fair and all personal details and funds are protected by SSL digital encryption.
Unless stated otherwise, bonus funds and free spin winnings are subject to a 35x wagering requirement.
After the 12-36 hour processing time, withdrawing takes up to a day for eWallets. Banking and credit card transactions can take 3-5 and 3-7 business days respectively.
The site is owned and operated by White Hat Gaming Limited. The same company owns 27 other renowned casinos such as Casimba and Playzee.
Yes, Casilando Casino’s accepted currencies are EUR, AUD, CAD, GBP, NOK, NZD, SEK, and SAR.
You can contact customer support via 24/7 live chat or by email.
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